Receiving Feedback

Catalogued

The ability to listen to and constructively integrate critical feedback without becoming defensive, using it as a tool for growth.

Receiving Feedback sits under Social and Communication Skills and Competences in the Customer and Client Support domain of the Luminid skills catalogue.

Also known as

accepting feedback
being coachable
openness to feedback
incorporating feedback

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Verifiable skills nearby

These skills already have live simulations. Each one links to what a verification means and how to earn it.

Active Listening Customer Empathy Customer Success Difficult Conversations Escalation Handling Establish Customer Rapport