Handle Customer Complaints
CataloguedAdminister complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
Handle Customer Complaints sits under Issue Resolution and Escalation in the Customer and Client Support domain of the Luminid skills catalogue.
Also known as
- address customer concerns
- address guest complaints
- complaint management
- customer complaint handling
- customer complaint resolution
- customer issue handling
- deal with client's negative feedback
- handle complaints by customers
- handle customers' complaints
- handle negative feedback
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