Empathise with the Healthcare User
CataloguedUnderstand the background of clients` and patients’ symptoms, difficulties and behaviour. Be empathetic about their issues; showing respect and reinforcing their autonomy, self-esteem and independence. Demonstrate a concern for their welfare and handle according to the personal boundaries, sensitivities, cultural differences and preferences of the client and patient in mind.
Empathise with the Healthcare User sits under Customer Service in the Customer and Client Support domain of the Luminid skills catalogue.
Also known as
- be understanding of the health-care user
- be understanding of the patient
- compassionate patient care
- cultural sensitivity in healthcare
- empathise with healthcare users
- empathise with patients
- empathise with the health-care user
- empathize with healthcare users
- empathize with the healthcare user
- empathy in healthcare
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