Deal with Challenging People
CataloguedWork safely and communicate effectively with individuals and groups of people who are in challenging circumstances. This would include recognition of signs of aggression, distress, threatening and how to address them to promote personal safety and that of others.
Deal with Challenging People sits under Security Management in the Public Safety and National Security domain of the Luminid skills catalogue.
Also known as
- aggression recognition
- challenging behavior management
- conflict management
- de-escalation
- deal with people who challenge
- dealing with challenging people
- dealing with people who challenge
- handling aggressive behavior
- manage challenging people
- managing challenging people
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