User Research

User research involves systematically collecting and analyzing information about target users' needs, behaviors, pain points, and preferences through methods such as interviews, surveys, usability testing, and observation. Practitioners conduct research activities, synthesize findings into actionable insights, and create artifacts like personas and journey maps to inform product decisions. This skill is used to validate product assumptions, identify market opportunities, reduce development risk, and ensure that solutions address real user problems rather than perceived ones.

User Research sits under Product Discovery and Research in the Product & Program Management domain of the Luminid skills catalogue.

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