use ICT ticketing system
CataloguedUtilise a specialised system to track registration, processing and resolution of issues in an organisation by assigning each of these issues a ticket, registering inputs from involved persons, tracking changes and displaying the status of the ticket, until it is completed.
use ICT ticketing system sits under Data Engineering in the Information Technology domain of the Luminid skills catalogue.
Also known as
- use e-ticketing system
- ICT ticket management
- ticket tracking system
- issue tracking system
- ticketing software
- ticket management
- help desk ticketing
- support ticket system
- incident ticketing
- ticket resolution system
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