Knowledge Base
CataloguedAn online library that contains information about a product or service to help customers finding answers to their queries.
Knowledge Base sits under Database Administration in the Information Technology domain of the Luminid skills catalogue.
Also known as
- IT knowledge base
- kb
- knowledge base system
- help documentation
- faq database
- product documentation
- information repository
- self-service knowledge
- support knowledge base
- wiki
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