Call Routing
CataloguedThe technique of placing calls from one point to another in the fastest possible way to avoid tolls and congestion.
Call Routing sits under Database Administration in the Information Technology domain of the Luminid skills catalogue.
Also known as
- call distribution
- call forwarding optimization
- call placement
- call routing
- call steering
- call switching
- direct routing
- dispatch routing
- guide routing
- intelligent call routing
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