support ICT system users
CataloguedCommunicate with end users, instruct them on how to progress with tasks, use ICT support tools and methods to solve problems and identify possible side effects and provide solutions.
support ICT system users sits under Training Facilitation in the Education and Training domain of the Luminid skills catalogue.
Also known as
- end user support
- ICT help desk
- IT help desk
- IT support
- IT troubleshooting
- provide guidance on the use
- staff support
- system user support
- technical support
- technical troubleshooting
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