Call Quality Assurance Management
CataloguedRecording systems and monitoring procedures used in keeping track of call quality and methods for improvement.
Call Quality Assurance Management sits under General Business in the Business domain of the Luminid skills catalogue.
Also known as
- call audit management
- call center qa
- call performance monitoring
- call qc
- call quality assurance administration
- call quality assurance managing
- call quality assurance oversight
- call quality assurance regulation
- call quality assurance supervision
- call quality monitoring
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