Use Computer Telephony Integration
CataloguedUtilise technology that allows interaction between telephone and computer in order to enable call services directly within a desktop environment.
Use Computer Telephony Integration sits under Data Analysis in the Analysis domain of the Luminid skills catalogue.
Also known as
- call center integration
- computer phone integration
- computer telephony
- computer telephony integration
- computer–telephone integration
- cti
- CTI
- cti systems
- desktop call services
- integrated calling
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