Interpret Customer Non-Verbal Communication

Catalogued

Interpret the non-verbal communication signals of customers, e.g. to assess personality traits or current mood. Use observations to tailor services to the client.

Interpret Customer Non-Verbal Communication sits under Data Analysis in the Analysis domain of the Luminid skills catalogue.

Also known as

  • assess customer mood
  • assess non-verbal cues
  • body language analysis
  • comprehend non-verbal forms of communication
  • customer signal interpretation
  • interpret body language
  • interpret customer body language
  • interpret customer signals
  • interpret non-verbal communication
  • interpret non-verbal communication used by customers

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