Redirect Callers
CataloguedAnswer the phone as first contact person. Connect callers to the correct department or person.
Redirect Callers sits under Administrative Support in the Administration domain of the Luminid skills catalogue.
Also known as
- analyse loan
- analysing loans
- call distribution
- call management
- call routing
- call transfer
- connect callers
- incoming call handling
- phone screening
- receptionist duties
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