Manage Claim Files
CataloguedFollow up on the progress of a claim file, keep all parties informed of the status of the file, ensure the customer receives the damages owed, treat any problems or complaints from customers, close the file and give information to an authorised person or department when there is suspicion of fraud.
Manage Claim Files sits under Records and Archives Management in the Administration domain of the Luminid skills catalogue.
Also known as
- claim administration
- claim documentation
- claim file management
- claim follow-up
- claim processing
- claim status updates
- claims follow up
- claims handling
- claims management
- claims tracking
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